4D Chatbox Malaysia Platform Terms & Conditions of Use

1Member Eligibility

To register and use 4D Chatbox services, you must meet all of the following eligibility requirements:

• Aged at least 18 years old on the date of registration. This is an absolute requirement that cannot be waived under any circumstances.
• Registering voluntarily for personal entertainment purposes and not at the direction or coercion of any other party.
• Not suffering from, or currently undergoing treatment for, any clinically recognised gambling-related disorder.
• Not appearing on the self-exclusion list of any betting platform.
• Acting on your own behalf and not as an agent or representative of any third party.
• Only deposit funds that are legally your own and not obtained through unlawful means.

4D Chatbox reserves the right to request proof of age verification at any time. Failure to provide satisfactory proof within the stipulated timeframe may result in account suspension or termination.

2Registration & Account Management

By registering an account on 4D Chatbox, you agree to:

• Providing accurate, complete, and up-to-date information during the registration process. False or misleading information is grounds for immediate account termination.
• Register only one account only. Owning two or more accounts — even across different devices, IP addresses, or payment methods — is a serious violation of these terms.
• Keep your account password confidential and do not share your login credentials with any other party.
• Notify 4D Chatbox immediately if you suspect any unauthorised access to your account.
• Keep your personal information up to date whenever changes occur, especially your phone number and email address.

4D Chatbox is not liable for any losses arising from a third party accessing your account due to your own negligence in safeguarding your login credentials.

3Deposits & Withdrawals

All financial transactions on 4D Chatbox are subject to the following terms:

Deposit:

• The minimum deposit is RM 10 for every transaction across all supported payment methods.
• Accepted deposit methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). No other methods are accepted unless officially announced.
• Deposited funds are credited to your account within minutes. If there is a delay of more than 30 minutes, please contact our customer support.
• 4D Chatbox does not charge any processing fees for deposits. However, your e-wallet provider or bank may impose their own charges, which are beyond our control.

Withdrawals:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals may only be made to an account or e-wallet registered in the name of the verified member. Transfers to third-party accounts are not permitted.
• Withdrawal processing times are between 1 and 3 hours for standard members and under 1 hour for VIP Gold members and above, subject to any security checks that may be required.
• 4D Chatbox reserves the right to request identity verification documents before processing large withdrawals or first-time withdrawals for new accounts.
• In the event of any suspicious activity or potential fraud, 4D Chatbox reserves the right to suspend withdrawal processing until the investigation is complete.

4Bonuses & Promotions

4D Chatbox offers various bonuses and promotions from time to time. All such offers are subject to the specific terms stated alongside each promotion, in addition to the following general terms:

• Each bonus comes with rollover requirement (wagering requirement) that must be fulfilled before any withdrawal can be made. This requirement is clearly stated in the terms of each promotion.
• The welcome bonus is exclusively available to new members who have not previously registered an account on 4D Chatbox.
• Each promotion has a set validity period. Any bonus left unused within that period will expire automatically.
• 4D Chatbox reserves the right to void bonuses if there is evidence of misuse, fraud, or any attempt to exploit promotional terms.
• Bonus wagering only counts towards the rollover requirement based on eligible game types as specified in the promotion terms. Not all games contribute equally to the rollover requirement.
• The maximum bet limit when wagering with bonus funds is RM 50 per bet, or as specified in the relevant promotional terms.

4D Chatbox reserves the right to modify, suspend, or end any promotion at any time with appropriate notice to the members concerned.

5Game & Betting Rules

The use of all games and betting services at 4D Chatbox is subject to the following rules:

• All confirmed bets are final. 4D Chatbox will not cancel a placed bet on the grounds that a player has changed their mind.
• In the event of a technical error or system failure during gameplay, 4D Chatbox reserves the right to void the affected round and refund all related bets.
• Bets placed after an event or round has commenced (in the context of live betting) may be voided at 4D Chatbox's discretion.
• The use of automation software, bots, unauthorised calculation tools, or any method considered deceptive to gain an unfair advantage is strictly prohibited.
• Any attempt to exploit bugs, errors or vulnerabilities in the gaming system must be reported to 4D Chatbox and must not be taken advantage of. Winnings obtained through such exploitation will not be paid out.
• For Sports Betting — including Malaysia Super League football, EPL, badminton, and cricket — odds are subject to change until the bet is confirmed. The odds displayed at the time the bet is placed are the ones that apply.

Winnings displayed on the platform are estimates and will be verified by the system before being credited to your account. In the event of any discrepancy, the results recorded by the 4D Chatbox system are final.

6VIP Rewards Program

The 4D Chatbox VIP Rewards Programme offers exclusive benefits to members who are active on our platform. The VIP programme terms are as follows:

• VIP progression is calculated based on total valid wagers placed within the designated period. Bets made using bonus funds may be counted at a different rate.
• VIP tiers (Silver, Gold, Platinum, Diamond) come with varying benefits including weekly cashback, exclusive bonuses, and access to premium game tables.
• VIP cashback is calculated and credited on a designated day each week. The maximum cashback cap is as stated in the current VIP programme terms.
• 4D Chatbox reserves the right to modify the VIP programme structure, cashback rates, or benefits offered, with at least seven (7) days' notice given to affected members.
• Achieved VIP tiers may be downgraded if gaming activity falls below the required threshold during the review period.

7Privacy & Data Protection

4D Chatbox is committed to protecting the privacy of all members. The collection, use, and protection of your personal information is governed by Privacy Policy of ours, which forms part of this agreement.

• The personal information you provide during registration is used solely for account management, transaction processing, and service communications.
• 4D Chatbox does not sell or rent members' personal information to third parties for marketing purposes without explicit consent.
• We may share necessary information with the relevant authorities if required by law.
• All data is stored on servers protected by 256-bit SSL encryption and is accessible only by authorised personnel.

8Account Termination & Suspension

A member's account at 4D Chatbox may be terminated or suspended under the following circumstances:

• Termination by member: You may request account closure at any time by contacting customer support. Any remaining balance will be returned once all necessary checks have been completed.
• Termination by 4D Chatbox: We reserve the right to terminate accounts that violate these terms, engage in fraud, hold multiple accounts, use unauthorised software, or carry out any activity deemed harmful to the integrity of the platform.
• Temporary suspension: An account may be temporarily suspended for security investigation, identity verification, or at the request of a relevant authority.

In cases of termination due to fraud or a breach of terms, 4D Chatbox reserves the right to forfeit all balances, bonuses, and winnings in the account without any compensation.

9Limitation of Liability

Use of the 4D Chatbox platform is at your own risk. Subject to applicable laws:

• 4D Chatbox is not liable for any financial losses incurred while using the platform, including betting losses, which are an inherent risk of gambling activity.
• We do not guarantee uninterrupted availability of the platform. Maintenance work, system updates, or external disruptions may cause temporary access downtime.
• 4D Chatbox is not responsible for errors in information provided by third-party data suppliers, including sports statistics, match schedules, or competition results.
• In the event of a technical error resulting in an incorrect payout, 4D Chatbox reserves the right to recover any such overpayment.

4D Chatbox's total liability to any member, under any circumstances, shall not exceed the net deposit amount made by that member in the 12 months preceding the claim.

10Responsible Gaming

4D Chatbox takes our responsibility towards player well-being seriously. All members have the right to use the self-control tools we provide:

• Deposit limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Set a maximum amount you are comfortable losing within a given period.
• Playing break: Suspend access to all games for a period of 24 hours, 7 days, 30 days, or longer.
• Self-exclusion: Permanently close your account if you feel that gambling is negatively affecting your life.

If you or someone you know needs help with a gambling problem, please contact Talian Kasih 15999 operating 24 hours a day. Further information is also available on the Responsible Gaming us.

11Amendments to the Terms & Conditions

4D Chatbox reserves the right to modify, add, or amend these Terms & Conditions at any time. Significant changes will be communicated to members via:

• You will receive an in-account notification upon logging in after any changes take effect.
• An update to the "Last Updated" date at the top of this page.
• Email to the registered email address for major changes that directly affect member rights.

Your continued use of the 4D Chatbox platform following any changes to these Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must cease using the platform and close your account.

12Governing Law

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with the use of the 4D Chatbox platform must first go through our internal dispute resolution process before being referred to any external authority.

To submit a complaint or dispute, please contact our customer support team at support@4dchatbox.net. We are committed to resolving every complaint fairly and within a reasonable timeframe.